
Even with a smooth platform like NDAX, users may sometimes face sign-in problems. Here’s how to quickly resolve them:
Click “Forgot Password” on the login page and follow the reset instructions sent to your email.
Your authenticator app must have the correct time settings. Enable Time Sync if codes are not working.
Clear browsing data or open NDAX in incognito mode.
Multiple failed attempts may trigger a temporary lock. Wait a few minutes and try again.
Always double-check the URL and avoid entering login details on unfamiliar websites.
To maintain the highest level of security, follow these best practices:
Never share your password or 2FA codes
Activate email notifications for account activity
Avoid logging in on public WiFi
Enable withdrawal whitelisting
Update your password regularly
Bookmark the official NDAX website